Frequently Asked Questions
What are your office hours?
Our office is located at Meadowbrook Inn (711 Main Street, Blowing Rock, NC 28605) and is open 24 hours daily. Guests may visit the front desk for assistance at any time.
For added convenience, eligible guests can complete online check-in prior to arrival and access their room with a Mobile Key, allowing them to bypass the front desk and go directly to their room.
What time is check-in?
Check-in begins at 3PM. Guests may check in at our reception office located at Meadowbrook Inn (711 Main Street, Blowing Rock).
For a seamless arrival experience, guests with a valid email address, phone number, and credit card authorization on their reservation may receive an invitation 48 hours prior to arrival to complete secure online check-in and set up Mobile Key Access. Once approved, your Mobile Key will be sent via text message at check-in time, allowing you to bypass the front desk and proceed directly to your room. For questions or assistance regarding your mobile check-in, give us a call at (828) 295-4300.
If you would like to arrive before 3PM, please give us a call at (828) 295-4300 and we will do our best to accommodate your request.
What time is check-out?
Check-out is at 11AM. Guests may simply depart at check-out time, or visit the front desk if they need assistance.
What is your cancellation policy?
All reservations must be cancelled by 3PM, two (2) days prior to arrival. For any cancellations within two (2) days of arrival, guest’s credit card will be charged a cancellation fee totaling one night room+tax for the reservation.
Should you need to cancel your reservation, we ask that you give us as much notice as possible. Because we are a small property, cancellations affect us greatly. Please see our cancellation policy below. All cancellations must be confirmed with an email.
Do you permit pets on property?
We know pets are part of the family, and we’re delighted to welcome them at Blowing Rock Inn! A limited number of our accommodations are pet-friendly, so we encourage you to book ahead using our Pet Lover’s Rate on our Offers page to guarantee availability. Guests arriving without a Pet Lover’s Rate reservation may still be accommodated based on availability, with a daily pet fee applied.
Do you allow smoking on property?
North Carolina is a smoke-free state. Smoking is prohibited in all indoor areas of the Inn and Cabins. Violation of this policy is subject to a $250 cleaning fee. Smoking is allowed outside, however, we ask that you use the dispensers provided and not throw butts on the grounds or in the parking lot.
What type of payment is accepted?
We accept payment by credit card only. We do not accept cash or checks.
What is your security deposit policy?
At check-in, the hotel will place an authorization on your credit card for the total balance plus $50 for incidentals. The authorization will hold the funds until check-out, at which time the amount actually incurred during the stay will be charged. Authorized amounts may take up to 30 days after departure to be released by your bank or financial institution and the hotel will not be responsible for any delays, fees or charges.